Kovach, Kimberlee K.,  1955- <br/><br/>
Negotiation  telephonic and email /  [electronic resource] : 
Kimberlee Kovach. 
 - London :  Henry Stewart Talks,  2013. 
 - 1 online resource (1 streaming video file (58 min.) :  color, sound). 
 - Negotiations and bargaining : how to get what you want when you interact with others .
 - Henry Stewart talks.  Marketing & management collection.  Negotiations and bargaining .
<br/><br/> Animated audio-visual presentation with synchronized narration.  Title from title frames. 
<br/><br/>Contents: Considerations of differences between online and face to face (F2F) negotiations -- Importance of communication -- Impact of non-verbal communication -- Telephonic negotiation -- Synchronous and asynchronous communication and negotiation -- Preparing for online negotiation -- Key stages in negotiation -- Styles of negotiation online -- Importance of negotiation preparation -- Concerns and challenges of online negotiation -- Benefits of negotiating online. 
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<br/><br/><br/>Mode of access: World Wide Web. <br/>System requirements:  Browser compatibility: updated Mozilla Firefox, Google Chrome, Safari or Internet Explorer 8+.  Browser settings: enable JavaScript, enable cookies from the Henry Stewart Talks site.  Required Desktop Browser plugins & viewers:  Updated Adobe Flash Player & Adobe Acrobat Reader. Mobile device & operating system versions: Android v2.1+, iPhone 4+ (iOS v5.x+), iPad 2+ (iOS v5.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+. 
<br/><br/><label>Publisher. No.: </label>3238  Henry Stewart Talks 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Communication.<br/>Electronic mail messages.<br/>Negotiation in business.<br/>Negotiation--Psychological aspects.<br/>Telephone calls.