TY - ADVS AU - Kovach,Kimberlee K. TI - Negotiation: telephonic and email T2 - Negotiations and bargaining : how to get what you want when you interact with others PY - 2013/// CY - London PB - Henry Stewart Talks KW - Business communication KW - Communication KW - Electronic mail messages KW - Negotiation in business KW - Negotiation KW - Psychological aspects KW - Telephone calls N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Considerations of differences between online and face to face (F2F) negotiations -- Importance of communication -- Impact of non-verbal communication -- Telephonic negotiation -- Synchronous and asynchronous communication and negotiation -- Preparing for online negotiation -- Key stages in negotiation -- Styles of negotiation online -- Importance of negotiation preparation -- Concerns and challenges of online negotiation -- Benefits of negotiating online; Access restricted to subscribers UR - http://hstalks.com/lib.php?t=HST135.3238&c=250 UR - http://hstalks.com/lib.php?t=HST135&c=250 ER -