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  <titleInfo>
    <title>Marketing and the internet</title>
    <subTitle>the power of social media</subTitle>
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  <name type="personal">
    <namePart>Hamill, Jim</namePart>
    <affiliation>(Reader, University of Strathclyde, UK)</affiliation>
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    <publisher>Henry Stewart Talks</publisher>
    <dateIssued>2012</dateIssued>
    <issuance>monographic</issuance>
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  <tableOfContents>Contents: Web 2.0/Social media -- Business/Marketing 2.0 -- The social media revolution -- Potential business benefits of social media -- Approach to social media -- Social media vs. social business -- Key things about social media -- Winners in social media -- Avoiding the road to nowhere -- The key to having a good conversation -- Being 'customer-led' -- Social media listening and its business benefits -- Where &amp; what conversations to monitor -- Tools available to help -- Converting information into action -- Social media strategy and action plans.</tableOfContents>
  <note type="statement of responsibility">Jim Hamill.</note>
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  <note>Mode of access: World Wide Web.</note>
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  <subject authority="lcsh">
    <topic>Internet marketing</topic>
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    <topic>Social media</topic>
    <topic>Marketing</topic>
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  <subject authority="lcsh">
    <topic>Web 2.0</topic>
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      <partName>Marketing &amp; management collection. Principles of marketing</partName>
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  <identifier type="">3158 Henry Stewart Talks</identifier>
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