Negotiating through a mediator [electronic resource] /
Dwight Golann.
- London : Henry Stewart Talks, 2011.
- 1 online resource (1 streaming video file (45 min.) : color, sound).
- Negotiations and bargaining : how to get what you want when you interact with others .
- Henry Stewart talks. Marketing & management collection. Negotiations and bargaining .
Animated audio-visual presentation with synchronized narration. Title from title frames.
Contents: Approaches to advocacy -- Borrowing a mediator's powers -- Selecting a mediator -- Securing presence of decisionmakers -- Premediation interventions -- Preparing the client -- Goals for the opening session -- Focusing the agenda -- Using the mediator's neutrality -- Asking for information -- Changing opponent's view of merits -- Choices and tactics for the first caucus meeting -- Resetting the agenda in later caucuses -- Influencing final offers -- Responses to impasse.
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