Negotiating through a mediator - Golann, Dwight (London : Henry Stewart Talks, 2011)
Contents: Approaches to advocacy -- Borrowing a mediator's powers -- Selecting a mediator -- Securing presence of decisionmakers -- Premediation interventions -- Preparing the client -- Goals for the opening session -- Focusing the agenda -- Using the mediator's neutrality -- Asking for information -- Changing opponent's view of merits -- Choices and tactics for the first caucus meeting -- Resetting the agenda in later caucuses -- Influencing final offers -- Responses to impasse.
Animated audio-visual presentation with synchronized narration.
Title from title frames.
Mode of access: World Wide Web.
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Keywords: Compromise (Law).; Dispute resolution (Law).; Mediation; Negotiation