@book{6133,
	author = {Bruce, Ian},
	title = {Philosophy, framework and management tools to ensure a needs led approach to nonprofit/voluntary organization work},
	publisher = {Henry Stewart Talks,},
	year = {2009.},
	series = {Nonprofit and voluntary sector marketing : how to use communication effectively to connect with supporters},
	address = {London :},
	note = {Animated audio-visual presentation with synchronized narration.},
	url = {http://hstalks.com/lib.php?t=HST89.2207&c=250}
}