TY - ADVS AU - Kanter,Beth TI - Social media & nonprofits: 8 principles for success T2 - Nonprofit and voluntary sector marketing : how to use communication effectively to connect with supporters PY - 2009/// CY - London PB - Henry Stewart Talks KW - Associations, institutions, etc KW - Marketing KW - Nonprofit organizations KW - Social media N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: The conversation -- Don ́ t start with the tools -- Social media supports your internet strategy -- Listening to supporters in their natural environment -- Build relationships with influencers -- Use metrics to discover what works and what doesn ́ t -- Engagement -- Cost and value; Access restricted to subscribers UR - http://hstalks.com/lib.php?t=HST89.2247&c=250 UR - http://hstalks.com/lib.php?t=HST89&c=250 ER -