Unleashing change in public services [electronic resource] /
Steven Kelman.
- London : Henry Stewart Talks, 2009.
- 1 online resource (1 streaming video file (44 min.) : color, sound).
- Change management : the theory and practice of strategic change; making sense of how to make effective change .
- Henry Stewart talks. Marketing & management collection. Change management .
Animated audio-visual presentation with synchronized narration. Title from title frames.
Contents: Procurement reform in the US in the 1990s -- Do people in general resist change? -- Stages of a change process -- Initiation -- Initial support for procurement reform -- Change vanguard -- Consolidation.
Access restricted to subscribers.
Mode of access: World Wide Web. System requirements: Browser compatibility: updated Mozilla Firefox, Google Chrome, Safari or Internet Explorer 8+. Browser settings: enable JavaScript, enable cookies from the Henry Stewart Talks site. Required Desktop Browser plugins & viewers: Updated Adobe Flash Player & Adobe Acrobat Reader. Mobile device & operating system versions: Android v2.1+, iPhone 4+ (iOS v5.x+), iPad 2+ (iOS v5.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+.
1636 Henry Stewart Talks
Organizational change--Management. Public administration--Management.