TY - ADVS AU - Burt,S.L. TI - The scope and nature of retail marketing T2 - Principles of marketing : guidelines for effective practice PY - 2009/// CY - London PB - Henry Stewart Talks KW - Marketing KW - Retail trade N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Understanding retailing -- Retailing and marketing -- Retailers and the exchange process -- Understanding customer values -- Creating customer values -- Communicating customer values -- Delivering customer values -- Holistic view of marketing -- The retail bottom line; Access restricted to subscribers UR - http://hstalks.com/lib.php?t=HST75.2092&c=250 UR - http://hstalks.com/lib.php?t=HST139&c=250 UR - http://hstalks.com/lib.php?t=HST75&c=250 ER -