@book{6274,
	author = {Carter, Bruce,},
	title = {Organising for multichannel sales and marketing},
	publisher = {Henry Stewart Talks,},
	year = {2008.},
	series = {Multichannel marketing : exploiting a business goldmine},
	address = {London :},
	note = {Animated audio-visual presentation with synchronized narration.},
	url = {http://hstalks.com/lib.php?t=HST62.1892&c=250}
}