Organising for multichannel sales and marketing [electronic resource] /
Organizing for multichannel sales and marketing
Bruce Carter.
- London : Henry Stewart Talks, 2008.
- 1 online resource (1 streaming video file (31 min.) : color, sound).
- Multichannel marketing : exploiting a business goldmine .
- Henry Stewart talks. Marketing & management collection. Multichannel marketing .
Animated audio-visual presentation with synchronized narration. Title from title frames.
Contents: What is the benefit? -- Multichannel increases productivity through ́ shift and lift ́ -- How can multichannel sales and marketing be used? -- How did we segment the market? -- How did we organize the desk based sales organization? -- Key to integrate the channels with common systems and measures -- Sample of coverage maps -- Key metrics -- Landscaping approach -- Siebel based account development plan.
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