TY - ADVS AU - Wilson,Hugh TI - The multichannel challenge: channel combining for wealth T2 - Multichannel marketing : exploiting a business goldmine PY - 2008/// CY - London PB - Henry Stewart Talks KW - Internet marketing KW - Multilevel marketing N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: What senior non-marketers think of marketing -- The service profit chain -- Customer experience: beyond touchpoints -- Changes in the use of different channels -- Holistic experience of multichannels -- Channel integration -- Does multichannel integration matter? -- Multichannel insight -- Selling by bombardment -- Combining channels for wealth -- Integrated decision making; Access restricted to subscribers UR - http://hstalks.com/lib.php?t=HST62.1977&c=250 UR - http://hstalks.com/lib.php?t=HST62&c=250 ER -