TY - ADVS AU - Michon,Richard TI - How to connect the brand to the customer T2 - Branding and product specialization in hotels : why and how to brand hotels to maximize their business potential PY - 2009/// CY - London PB - Henry Stewart Talks KW - Branding (Marketing) KW - Hotels N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: From differentiation to positioning to branding -- Branding of tangible products and intangible services -- Branding and the promise made to customers -- The brand in the customer ́ s mind -- Brand positioning process -- Differentiated value proposition -- Implementation is the key -- Leadership and corporate culture; Access restricted to subscribers UR - http://hstalks.com/lib.php?t=HST78.2275&c=250 UR - http://hstalks.com/lib.php?t=HST78&c=250 ER -