@book{6354,
	author = {Satterthwaite, Christopher,},
	title = {Managing reputation in a transparent world},
	publisher = {Henry Stewart Talks,},
	year = {2010.},
	series = {Modern brand management : fundamentals and latest thinking},
	address = {London :},
	note = {Animated audio-visual presentation with synchronized narration.},
	url = {http://hstalks.com/lib.php?t=HST102.2516&c=250}
}