Managing reputation in a transparent world [electronic resource] /
Chris Satterthwaite.
- London : Henry Stewart Talks, 2010.
- 1 online resource (1 streaming video file (18 min.) : color, sound).
- Modern brand management : fundamentals and latest thinking .
- Henry Stewart talks. Marketing & management collection. Modern brand management .
Animated audio-visual presentation with synchronized narration. Title from title frames.
Contents: Reputation management has become as important as brand management -- Fragmented and connected media enable the 'social evaluation' that reputation is, to be disseminated and amplified over the internet and all digital media -- Your reputation is a risk as well as an opportunity -- Brand reputation has replaced brand image.
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