TY - ADVS AU - Donaldson,Bill TI - The changing role of salespeople T2 - The changing role of sales and salespeople : how to develop a long lasting relationship with your customers PY - 2010/// CY - London PB - Henry Stewart Talks KW - Sales personnel N1 - Animated audio-visual presentation with synchronized narration; Title from title frames; Contents: Examples of change drivers in a sales context -- A shift from transaction to relationship selling and its implications -- Changing sales processes by suppliers -- Changing salespersons' behavior -- Changing customers' perceptions -- Activities of winning sales organizations -- Requirements for superior sales performance -- New organizational designs for successful selling; Access restricted to subscribers UR - http://hstalks.com/lib.php?t=HST101.2308&c=250 UR - http://hstalks.com/lib.php?t=HST101&c=250 ER -