02167ngm a2200373 a 4500 0000025266 20230921135144.0 m c cr|cna|||a|||| vz|czazum 100412s2010 enk|||||||||||s|||v|eng d 2438 Henry Stewart Talks (HSTalks)HST2438_1_3 Ryals, Lynette. spk World class key account management [electronic resource] / Lynette Ryals. London : Henry Stewart Talks, 2010. 1 online resource (1 streaming video file (51 min.) : color, sound). The changing role of sales and salespeople : how to develop a long lasting relationship with your customers Animated audio-visual presentation with synchronized narration. Title from title frames. Contents: Why KAM is the most important development in business-to-business marketing and selling for the past decade -- How to identify and prioritise key accounts -- Managing a profitable portfolio of key accounts -- The skills of a key account manager -- Why being good at selling is no guarantee of success in KAM. Access restricted to subscribers. Mode of access: World Wide Web. System requirements: Browser compatibility: updated Mozilla Firefox, Google Chrome, Safari or Internet Explorer 8+. Browser settings: enable JavaScript, enable cookies from the Henry Stewart Talks site. Required Desktop Browser plugins & viewers: Updated Adobe Flash Player & Adobe Acrobat Reader. Mobile device & operating system versions: Android v2.1+, iPhone 4+ (iOS v5.x+), iPad 2+ (iOS v5.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+. Customer services. Marketing Key accounts. Sales executives. Selling Key accounts. Henry Stewart talks. Marketing & management collection. Changing role of sales and salespeople http://hstalks.com/lib.php?t=HST101.2438&c=250 http://hstalks.com/lib.php?t=HST101&c=250 Series 141013 20230822095114.0 6361 6361 0 0 0 0 cutlib cutlib 2023-09-21 0 2023-09-21 00:00:00 2023-09-21 BK