@book{6387,
	author = {Hughes, David,},
	title = {Email marketing and E-CRM},
	publisher = {Henry Stewart Talks,},
	year = {2010.},
	series = {Digital marketing best practice : fundamentals of strategy and practice},
	address = {London :},
	note = {Animated audio-visual presentation with synchronized narration.},
	url = {http://hstalks.com/lib.php?t=HST97.2563&c=250}
}