Bovée, Courtland L. <br/><br/>
Business communication today / 
by Courtland L. Bovee, John V. Thill. 
 - Eleventh edition. 
 - Boston :  Pearson,  2013. 
 - Various pagins :  ill. ;  29 cm. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/><label>ISBN: </label>9780273779902 
<br/><br/><label>LCCN: </label>2011022339 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--United States--Case studies.<br/>Communication in organizations--United States--Case studies.