Consumer behavior & marketing strategy /
Consumer behavior and marketing strategy.
J. Paul Peter, Jerry C. Olson.
- 9th ed.
- New York : McGraw-Hill Irwin, c2010.
- xix, 554 p. : ill. ; 27 cm.
Includes bibliographical references and index.
Introduction to consumer behavior and marketing strategy -- A framework for consumer analysis -- Introduction to affect and cognition -- Consumers' product knowledge and involvement -- Attention and comprehension -- Attitudes and intentions -- Consumer decision making -- Introduction to behavior -- Conditioning and learning processes -- Influencing consumer behaviors -- Introduction to the environment -- Cultural and cross-cultural influences -- Subculture and social class -- Reference groups and family -- Market segmentation and product positioning -- Consumer behavior and product strategy -- Consumer behavior and promotion strategy -- Consumer behavior and pricing strategy -- Consumer behavior, electronic commerce, and channel strategy.