The power of communication : managing information in public organizations /
Doris A. Graber.
- Washington, D.C. : CQ Press, c2003.
- xiii, 299 p. : ill. ; 23 cm.
Includes bibliographical references and index.
The past as prologue for the future : theories and applications -- Building information bases : resources and obstacles -- Channeling bureaucratic information flows -- Constructing networks -- Designing climates and accommodating cultures -- Foundations for sound decisions -- Refocusing on serving the public -- Public relations and public information campaigns -- Vistas of a likely future.
9781568022116 (alk. paper) : US$42.00
2002012871
Communication in public administration. Communication--Political aspects. Communication in organizations. Government information. Administrative agencies--Information services.