Mhunduru, Pinias. <br/><br/>
Critical success factors for total quality management implementation and its effect on organisational performances :  a study of small and medium enterprises in Zimbabwe / 
by Pinias Mhunduru. 
 - ed. 
 -  2013. 
 - x,83 p. :  ill. ;    cm. 
<br/><br/>Dissertation(Msc.)--Chinhoyi University of Technology, 2013. 
<br/><br/>Includes bibliographical references (p.69-76) and abstract. 
<br/><br/><label>ISBN: </label> $ 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management.<br/>Small and medium enterprises.