TY  - BOOK
AU  - Mhunduru,Pinias
ED  - Chinhoyi University of Technology.
TI  - Critical success factors for total quality management implementation and its effect on organisational performances: a study of small and medium enterprises in Zimbabwe 
PY  - 2013///
KW  - Quality management
KW  - Small and medium enterprises
N1  - Dissertation(Msc.)--Chinhoyi University of Technology, 2013; Includes bibliographical references (p.69-76) and abstract
ER  -