01893cam a2200277 i 4500 0000029669 20230921135232.0 910609s1980 nyum b a00110 eng 79022225 9780702197826 US$60-87 HF5721 .M85 1980 Fielding, Michael. Effective business communications in organisations : Preparing messages that communicate / Michael Fielding, franzel Du Plooy-Cilliers. 4th ed. Cape Town : Juta and Company ltd, 2014. xii, 420p : ill ; 24 cm. Includes bibliographical references and index. HAPTER 1: Introduction to Business Communication In Organisations CHAPTER 2: The Communication Process CHAPTER 3: Interpersonal Communication CHAPTER 4: Small Group Communication CHAPTER 5: Communication in Organisations CHAPTER 6: Intercultural Communication CHAPTER 7: The Interview CHAPTER 8: Formal Meetings CHAPTER 9: Grammar, Style and Tone in the Organisational CHAPTER 10: Writing Summaries and Essays CHAPTER 11: How to Approach a Case Study CHAPTER 12: Referencing CHAPTER 13: The Elements of Readability CHAPTER 14: Planning, Organising and Constructing Messages for Organisations CHAPTER 15: Corporate Image and Corporate Identity CHAPTER 16: Good Customer Relations and Telephone Etiquette CHAPTER 17: Mass Communication in the Organisational CHAPTER 18: Business Proposals, Business Plans and Academic Proposals CHAPTER 19: Reports CHAPTER 20: Instructional Graphics CHAPTER 21: Oral Messages. Commercial correspondence. Communication in management. Franzel Du Plooy-Cilliers. 20230822095114.0 0000000091 7161 7161 0 0 0 0 cutlib cutlib 2023-09-21 0 HD 30.3 FIE BK0048988 2023-09-21 00:00:00 c.040587 2023-09-21 BK 0 0 0 0 cutlib cutlib 2023-09-21 7 1 HD 30.3 FIE BK0048987 2025-06-05 00:00:00 2025-04-07 c.040586 2023-09-21 BK