Preparing messages that communicate Fielding, Michael. creator Franzel Du Plooy-Cilliers. text bibliography nyu Cape Town Juta and Company ltd 2014 1980 4th ed. monographic eng

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xii, 420p : ill ; 24 cm. HAPTER 1: Introduction to Business Communication In Organisations CHAPTER 2: The Communication Process CHAPTER 3: Interpersonal Communication CHAPTER 4: Small Group Communication CHAPTER 5: Communication in Organisations CHAPTER 6: Intercultural Communication CHAPTER 7: The Interview CHAPTER 8: Formal Meetings CHAPTER 9: Grammar, Style and Tone in the Organisational CHAPTER 10: Writing Summaries and Essays CHAPTER 11: How to Approach a Case Study CHAPTER 12: Referencing CHAPTER 13: The Elements of Readability CHAPTER 14: Planning, Organising and Constructing Messages for Organisations CHAPTER 15: Corporate Image and Corporate Identity CHAPTER 16: Good Customer Relations and Telephone Etiquette CHAPTER 17: Mass Communication in the Organisational CHAPTER 18: Business Proposals, Business Plans and Academic Proposals CHAPTER 19: Reports CHAPTER 20: Instructional Graphics CHAPTER 21: Oral Messages. Michael Fielding, franzel Du Plooy-Cilliers. Includes bibliographical references and index. Commercial correspondence Communication in management HF5721 .M85 1980 9780702197826 79022225 910609 20230921135232.0 0000029669