TY  - BOOK
AU  - Fielding,Michael
AU  - Franzel Du Plooy-Cilliers
TI  - Effective business communications in organisations: Preparing messages that communicate 
SN  - 9780702197826
AV  - HF5721 .M85 1980
PY  - 2014///
CY  - Cape Town
PB  - Juta and Company ltd
KW  - Commercial correspondence
KW  - Communication in management
N1  - Includes bibliographical references and index
N2  - HAPTER 1: Introduction to Business Communication In Organisations  CHAPTER 2: The Communication Process  CHAPTER 3: Interpersonal Communication  CHAPTER 4: Small Group Communication  CHAPTER 5: Communication in Organisations  CHAPTER 6: Intercultural Communication  CHAPTER 7: The Interview  CHAPTER 8: Formal Meetings  CHAPTER 9: Grammar, Style and Tone in the Organisational  CHAPTER 10: Writing Summaries and Essays  CHAPTER 11: How to Approach a Case Study  CHAPTER 12: Referencing  CHAPTER 13: The Elements of Readability  CHAPTER 14: Planning, Organising and Constructing Messages for Organisations  CHAPTER 15: Corporate Image and Corporate Identity  CHAPTER 16: Good Customer Relations and Telephone Etiquette  CHAPTER 17: Mass Communication in the Organisational  CHAPTER 18: Business Proposals, Business Plans and Academic Proposals  CHAPTER 19: Reports  CHAPTER 20: Instructional Graphics  CHAPTER 21: Oral Messages
ER  -