Pandi, A. Pal. Total quality management / A. Pal Pandi, U. Surya Rao and D. Jeyathilagar. - ed. - Delhi : Vrinda Publications, 2009. - 215 p. ; cm. ISBN: 9788182812932 : $35.00 Subjects--Topical Terms: Quality Management--Techniques.Quality Management--Education.