TY - BOOK AU - Bruce,Peter J. TI - Understanding decision-making processes in airline operations control SN - 9781409411482 (hardback : alk. paper) AV - HE9780 .B78 2011 U1 - 387.7068/4 23 PY - 2011/// CY - Farnham, Surrey, England, Burlington, VT PB - Ashgate KW - Airlines KW - Management KW - Decision making KW - Operations research N1 - Includes bibliographical references and index ER -