TY  - BOOK
AU  - Murema,Nelson
ED  - Chinhoyi University of Technology.
TI  - The effects of a restructuring strategy on service delivery: a case study of ZESA 
PY  - 2011///
CY  - Chinhoyi
PB  - Chinhoyi University of Technology
KW  - Service delivery
N1  - Dissertation(Msc)--Chinhoyi University of Technology, 2011; Includes bibliographical references (p.86-89) and abstract
ER  -