TY - BOOK AU - English,J. TI - Professional communication: how to deliver effective written and spoken messages. SN - 0702156590 U1 - 651.7 PY - 2002/// CY - Lansdowne, South Africa PB - Juta KW - Business communication KW - English language KW - Business English KW - Oral communication KW - Written communication KW - sears ER -