TY  - BOOK
AU  - Munyanduri T.P.
ED  - Chinhoyi University of Technology.
TI  - A critacal analysis of the factors that influence quality of service provision at ZESA
PY  - 2011///
CY  - Chinhoyi 
PB  - Chinhoyi University of Technology
KW  - Quality service
N1  - Dissertation (Msc)--Chinhoyi University of Technology, 2011; Includes bibliographical references (p.86-91) and abstract
ER  -