Kulube, Elisha.,  author. <br/><br/>
Improving innovative systems to enhance customer satisfaction in the regulation processes of medicines in Zimbabwe :  the case of Medicines Control Authority of Zimbabwe / 
Elisha Kulube. 
 - ed. 
 - Chinhoyi :  Chinhoyi University of Technology,  2014. 
 - xiv, 135 pages :  illustrations ;    cm. 
<br/><br/>Dissertation (Msc.)--Chinhoyi University of Technology, 2014. 
<br/><br/>Includes bibliographical references (p.120-123) and abstract. 
<br/><br/><label>ISBN: </label> $ 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction.<br/>Medicines Control Authority of Zimbabwe.