TY - BOOK AU - Matope,Shelton ED - Chinhoyi University of Technology. TI - Customer satisfaction in the mobile telecommunications industry in Zimbabwe PY - 2014/// CY - Chinhoyi PB - Chinhoyi University of Technology KW - Customer satisfaction N1 - Dissertation (Msc.)--Chinhoyi University of Technology, 2014; Includes bibliographical references (p.57-70) and abstract ER -