TY - BOOK AU - Denhere,Herbert ED - Chinhoyi University of Technology. TI - An investigation into the relationship between customer satisfaction and brand loyalty: a study of Zimbabwe's cigarette manufacturing industry PY - 2013/// CY - Chinhoyi PB - Chinhoyi University of Technology KW - Customer satisfaction KW - Brand loyalty KW - Cigarettes N1 - Dissertation (Msc.)--Chinhoyi University of Technology, 2013; Includes bibliographical references (p.75-87) and abstract ER -