TY  - BOOK
AU  - Masiiwa,Anderson
ED  - Chinhoyi University of Technology.
TI  - An investigation into the strategic implementation of customer relationship management in the telecommunications sector in Zimbabwe: a case study of Net-One (PVT)(2002 to2008) 
PY  - 2008///
CY  - Chinhoyi
PB  - Chinhoyi University of Technology
KW  - Customer relations
KW  - sears
N1  - Dissertation (Msc.)--Chinhoyi University of Technology, 2008; Include bibliographical references (p.60-64) and abstract
ER  -