Kasanga, Batanai.,  author. <br/><br/>
The relationship between corporate customer relationship management and customer retention :  a case for Econet Wireless Zimbabwe / 
by Batanai Katsande. 
 - ed. 
 - Chinhoyi :  Chinhoyi University of Technology,  2012. 
 - viii, 134 pages :  illustration ;    cm. 
<br/><br/>Dissertation (Msc.)--Chinhoyi University of Technology, 2012. 
<br/><br/>Includes Bibliographical references (p.122-126) and abstract. 
<br/><br/><label>ISBN: </label> $ 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship.<br/>Customer retention.