TY  - BOOK
AU  - Kasanga,Batanai
ED  - Chinhoyi University of Technology.
TI  - The relationship between corporate customer relationship management and customer retention: a case for Econet Wireless Zimbabwe 
PY  - 2012///
CY  - Chinhoyi
PB  - Chinhoyi University of Technology
KW  - Customer relationship
KW  - Customer retention
N1  - Dissertation (Msc.)--Chinhoyi University of Technology, 2012; Includes Bibliographical references (p.122-126) and abstract
ER  -