Customer relationship management and retention in the Zimbabwean Banking sector after the adoption of multicurrency system /
Simbarashe Wilbert Gowa.
- ed.
- Chinhoyi : Chinhoyi University of Technology, 2014.
- xi, 75 pages : illustrations ; cm.
Dissertation (Msc.)--Chinhoyi University of Technology, 2016.
Includes bibliographical references (p.64-68) and abstract.