TY - BOOK AU - Gowa,Simbarashe Wilbert ED - Chinhoyi University of Technology. TI - Customer relationship management and retention in the Zimbabwean Banking sector after the adoption of multicurrency system PY - 2014/// CY - Chinhoyi PB - Chinhoyi University of Technology KW - Customer relations KW - Banking N1 - Dissertation (Msc.)--Chinhoyi University of Technology, 2016; Includes bibliographical references (p.64-68) and abstract ER -