Retailing in the 21st century : current and future trends / Retailing in the twenty-first century. Manfred Krafft, Murali K. Mantrala, editors. - 2nd ed. - Heidelberg : Springer, c2010. - xv, 462 pages : illustrations ; 25 cm. Includes bibliographical references. Subjects--Topical Terms: Retail trade.Retail trade.Retail trade.