The skills, concepts, cases and applications Chaturvedi, P.D creator author. Chaturvedi, Mukesh author. Ohio Library and Information Network Safari, an O'Reilly Media Company text Electronic books xx Pearson India Uttar Predesh. 2017 4th edition. monographic eng xxvi, 431 pages. The book aims at preparing students for effective communication at the workplace by focusing on how to communicate in business situations - how to recognize the techniques that help in communicating a message accurately, how to handle intercultural situations that require thoughtful communication, how to use appropriate words and an effective tone for writing effectively and so on. In a nutshell, the fourth edition builds on the strengths of the first three editions and provides a more comprehensive coverage with rich illustrations, practical guidelines and a more reader-friendly design. Chaturvedi, P.D : Available to OhioLINK libraries. Electronic reproduction Boston, MA Safari Available via World Wide Web 2017 Mode of access: World Wide Web. Made available through: Safari, an O'Reilly Media Company. https://learning.oreilly.com/library/view/-/9789352861842/?ar https://learning.oreilly.com/library/view/-/9789352861842/?ar Available to OhioLINK libraries. 290917 20230921135432.0 0000031446