| 000 | 00965cam a22002652 4500 | ||
|---|---|---|---|
| 001 | 0000018825 | ||
| 005 | 20230921135948.0 | ||
| 008 | 091207s2007 xx 000 0 eng d | ||
| 020 | _c$ | ||
| 040 |
_aYour Holding Symbol _cYour Holding Symbol |
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| 100 | 1 | _aMabanja, Simba Rutherford. | |
| 245 | 1 | 0 |
_aAchieving customer satisfaction and retention in a deregulated telecommunication industry : _bthe case study for TELONE / _cby Simba Rutherford Mabanja. |
| 260 | _c2007. | ||
| 264 | _c2007. | ||
| 300 |
_axi, 102 pages : _billustrations ; _ccm. |
||
| 502 | _aDissertation (Msc.)--Chinhoy University of Technology, 2007. | ||
| 504 | _aIncludes bibliographical references (p.88-91) and abstratc. | ||
| 650 | 0 | _aTelone. | |
| 650 | 0 | _aTelecommunication. | |
| 650 | 7 |
_aTelecommunication. _2sears. |
|
| 710 | 2 | _aChinhoyi University of Technology. | |
| 908 | _a091207 | ||
| 989 | _a20230822095114.0 | ||
| 999 |
_c13920 _d13920 |
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