| 000 | 01215cam a2200313 a 4500 | ||
|---|---|---|---|
| 001 | 0000029319 | ||
| 005 | 20230921135950.0 | ||
| 008 | 070812s2008 maum b a001 0 eng | ||
| 010 | _a2007032467 | ||
| 020 |
_a9781259010651 : _cUS$52-17 |
||
| 050 | 0 | 0 |
_aHD9980.5 _b.F549 2008 |
| 082 | 0 | 0 |
_a658 _222 |
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons and Sanjeev K. Bordoloi. |
| 250 | _a8th ed. | ||
| 260 |
_aBoston : _bMcGraw-Hill/Irwin, _c2014. |
||
| 300 |
_axviii, 524 p. : _bill. ; _c29 cm. |
||
| 504 | _aIncludes bibliographical references and indexes. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 700 | 1 | _aBordoloi, Sanjeev K. | |
| 989 | _a20230822095114.0 | ||
| 999 |
_c13934 _d13934 |
||