| 000 | 00895cam a2200265 4500 | ||
|---|---|---|---|
| 001 | 0000008528 | ||
| 005 | 20230921134728.0 | ||
| 008 | 150417s2003 000 0 eng d | ||
| 020 | _a8179290514 | ||
| 100 | 1 | _aHill, Nigel. | |
| 245 | 1 | 0 | _aHandbook for measuring customer satisfaction and loyalty. |
| 260 |
_aNew Delhi : _bInfinite, _c2003. |
||
| 300 |
_axiv, 289p. : _bill. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aEvaluation _vHandbooks, manuals, etc. |
|
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 7 |
_aTax assessment _vHandbooks, manuals, etc. _2sears |
|
| 700 | 1 | _aALEXANDER, Jim. | |
| 908 | _a061020 | ||
| 989 | _a20230822095114.0 | ||
| 999 |
_c2294 _d2294 |
||