| 000 | 00760cam a2200241 4500 | ||
|---|---|---|---|
| 001 | 0000001242 | ||
| 005 | 20230921134526.0 | ||
| 008 | 150417s2003 000 0 eng d | ||
| 020 | _a8129702606 | ||
| 245 | 0 | 0 |
_aTotal quality management / _cby Dale H. Besterfield, [..et. al.]. |
| 250 | _a3rd. | ||
| 260 |
_aDehli : _bPearson Education, _c2003. |
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| 300 |
_axi, 635p : _bill. |
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| 504 | _aBibliographical references and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 650 | 0 | _aConsumer satisfaction. | |
| 908 | _a061017 | ||
| 989 | _a20230822095114.0 | ||
| 999 |
_c308 _d308 |
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