000 01123nam a22002772 4500
001 0000020405
005 20230921134925.0
008 110519s2010 xx 000 0 eng d
020 _c$
040 _aYour Holding Symbol
_cYour Holding Symbol
100 1 _aManhotoma, Gwinyai Mercy,
245 1 3 _aAn analysis of the human resources policies and practices in the hospitality industry in order to achieve a competitive advantage (service excellence) :
_ba case of the Grand Palm Hotel and Gaborone Hotel Botswana /
_cby Gwinyai Mercy Manhotoma.
250 _aed.
260 _c2010.
300 _ax, 88 p. :
_bill. ;
_ccm.
502 _aDissertation (Msc.)--Chinhoyi University of Technology, 2010.
504 _aIncludes bibliography references (p.67-72) and abstract.
650 0 _aHospitality industry.
650 0 _aPersonnel management.
650 7 _aHospitality industry.
_2sears
650 7 _aPersonnel management.
_2sears
710 2 _aChinhoyi University of Technology.
908 _a110519
989 _a20230822095114.0
999 _c4227
_d4227