000 00702nam a22002292 4500
001 0000023647
005 20230921135050.0
008 130916s2009 000 0 eng d
020 _a9788177223712 :
_cUS$20
040 _aYour Holding Symbol
_cYour Holding Symbol
100 1 _aMishra, Anil.
245 1 0 _aCustomer service in retailing /
_cby Anil Mishra and Ruchi Gupta.
250 _aed.
260 _aIndia :
_bBiztantra,
_c2009.
300 _aix,328 p. :
_bill ;
_ccm.
504 _aIncludes index.
650 0 _aCustomer services.
650 7 _aCustomer services.
_2sears
908 _a130916
989 _a20230822095114.0
999 _c5395
_d5395