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008			140116s2013 enk|||||||||||s|||v|eng d
028	5	0	_a3593 _bHenry Stewart Talks
035			_a(HSTalks)HST3593
100	1		_aStipanowich, Thomas J., _d1952- _4spk
245	1	0	_aManaging business conflict _h[electronic resource] : _bthe use of "alternative dispute resolution" in business disputes / _cThomas J. Stipanowich.
260			_aLondon : _bHenry Stewart Talks, _c2013.
300			_a1 online resource (1 streaming video file (65 min.) : _bcolor, sound).
490	1		_aNegotiations and bargaining : how to get what you want when you interact with others
500			_aAnimated audio-visual presentation with synchronized narration.
500			_aTitle from title frames.
505	0		_aContents: Crisis in U.S. litigation -- Vanishing trial -- Reasons for reduction in trial -- E-discovery concerns -- Cuts in court funding -- Need for tailored approaches to conflict resolution -- Landmark survey of corporate counsel -- Policies of Fortune 1,000 companies -- Reasons companies using ADR (alternative dispute resolution) -- Corporate experience with various forms of ADR -- Mediation -- Frequency of use of mediation for different kinds of disputes -- Mediation vs. arbitration -- Frequency of use of arbitration for different kinds of disputes -- Commercial mediation and arbitration -- Employment mediation and arbitration -- Consumer mediation and arbitration -- Likelihood of future corporate use of mediation and arbitration -- Lessons from recent survey -- Potential benefits of mediation -- Earlier studies of results, satisfaction with mediation -- Estimated savings with mediation -- Mediation outcomes in cases involving relationships -- Recent growth areas for mediation -- Mediation of intellectual property disputes -- Mediation of international commercial disputes -- Myths about mediation -- Trends in mediation -- Mediator as case manager -- Reasons businesses use arbitration -- Trends in arbitration -- International arbitration -- Arbitration as a choice-based process -- Problems with companies not exercising choice options in arbitration -- Reasons companies do not use arbitration -- Addressing concerns about arbitration awards -- Concerns about lack of appeal in arbitration -- Appellate arbitration -- Contractually expanded judicial review of arbitration awards -- Concerns about arbitrator compromise -- Concerns about costs and delays in arbitration -- Share responsibility for costs and delays in arbitration -- Protocols for expeditious, cost-effective commercial arbitration -- Expanded use of arbitration in employment and consumer cases -- Public policy limits on arbitration -- Preemption of state law by federal arbitration law -- Unconscionability as a policing tool for courts -- Arbitrability issues -- Recent Supreme Court decisions -- Rent-A-Center, West v. Jackson -- AT&T Mobility v. Concepcion -- class action waivers and arbitration agreements -- Congressional responses to Supreme Court decisions on arbitration -- Multi-step dispute resolution processes -- Hybrid processes (med-arb) -- Early Case Assessment -- Real-time approaches to conflict in business relationships -- Workplace conflict resolution systems -- Early neutral evaluation -- Evolving dispute resolution roles for lawyers -- Impact of online dispute resolution and information technology -- Keys to effective conflict management -- Changing approaches for businesses and counsel -- Conflict management checklist.
506			_aAccess restricted to subscribers.
538			_aMode of access: World Wide Web.
538			_aSystem requirements: Browser compatibility: updated Mozilla Firefox, Google Chrome, Safari or Internet Explorer 8+. Browser settings: enable JavaScript, enable cookies from the Henry Stewart Talks site. Required Desktop Browser plugins & viewers: Updated Adobe Flash Player & Adobe Acrobat Reader. Mobile device & operating system versions: Android v2.1+, iPhone 4+ (iOS v5.x+), iPad 2+ (iOS v5.x+), BlackBerry OS v7.0+, Windows Phone v6.5.1+.
650	0	0	_aArbitration and award _zUnited States.
650	0	0	_aConflict management.
650	0	0	_aDispute resolution (Law) _zUnited States.
830		0	_aHenry Stewart talks. _pMarketing & management collection. _pNegotiations and bargaining
856	4	0	_uhttp://hstalks.com/lib.php?t=HST135.3593&c=250
856	4	2	_uhttp://hstalks.com/lib.php?t=HST135&c=250 _3Series
908			_a141013
989			_a20230822095114.0
999			_c5751 _d5751