000 01893cam a2200277 i 4500
001 0000029669
005 20230921135232.0
008 910609s1980 nyum b a00110 eng
010 _a79022225
020 _a9780702197826
_cUS$60-87
050 0 0 _aHF5721
_b.M85 1980
100 1 _aFielding, Michael.
245 1 0 _aEffective business communications in organisations :
_bPreparing messages that communicate /
_cMichael Fielding, franzel Du Plooy-Cilliers.
250 _a4th ed.
260 _aCape Town :
_bJuta and Company ltd,
_c2014.
300 _axii, 420p :
_bill ;
_c24 cm.
504 _aIncludes bibliographical references and index.
520 _aHAPTER 1: Introduction to Business Communication In Organisations CHAPTER 2: The Communication Process CHAPTER 3: Interpersonal Communication CHAPTER 4: Small Group Communication CHAPTER 5: Communication in Organisations CHAPTER 6: Intercultural Communication CHAPTER 7: The Interview CHAPTER 8: Formal Meetings CHAPTER 9: Grammar, Style and Tone in the Organisational CHAPTER 10: Writing Summaries and Essays CHAPTER 11: How to Approach a Case Study CHAPTER 12: Referencing CHAPTER 13: The Elements of Readability CHAPTER 14: Planning, Organising and Constructing Messages for Organisations CHAPTER 15: Corporate Image and Corporate Identity CHAPTER 16: Good Customer Relations and Telephone Etiquette CHAPTER 17: Mass Communication in the Organisational CHAPTER 18: Business Proposals, Business Plans and Academic Proposals CHAPTER 19: Reports CHAPTER 20: Instructional Graphics CHAPTER 21: Oral Messages.
650 0 _aCommercial correspondence.
650 0 _aCommunication in management.
700 1 0 _aFranzel Du Plooy-Cilliers.
989 _a20230822095114.0
996 _a0000000091
999 _c7161
_d7161