| 000 | 00910cam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | 0000030723 | ||
| 005 | 20230921135257.0 | ||
| 008 | 080109s2009 njum b a001 0 eng | ||
| 010 | _a2008001026 | ||
| 019 | _a176890077 | ||
| 020 | _a9789332551855 | ||
| 050 | 0 | 0 |
_aHD62.15 _b.S85 2009 |
| 100 | 1 | _aSummers, Donna C. S. | |
| 245 | 1 | 0 |
_aQuality management : _bcreating and sustaining organizational effectiveness / _cby Donna C.S. Summers. |
| 250 | _a2nd ed. | ||
| 260 |
_aUpper Saddle River, N.J. : _bPearson/Prentice Hall, _cc2009. |
||
| 300 |
_axiv, 574 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 555-564) and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 650 | 0 | _aQuality control. | |
| 650 | 0 | _aOrganizational effectiveness. | |
| 908 | _a180718 | ||
| 913 | _aN | ||
| 989 | 7 | _a20230822095114.0 | |
| 999 |
_c7591 _d7591 |
||